We are pleased to inform you that the issue with Queue has been resolved. Please log out and log back in. Patients will now be correctly appearing in Queue and transferring to your EMR as expected. Thank you for your patience and understanding. We are working to ensure no such issue happens again. If you encounter any further issues, please do not hesitate to contact us!
Posted Jul 04, 2024 - 10:04 EDT
Monitoring
We are monitoring that patients are now correctly appearing in Queue and transferring to your EMR as expected.
Posted Jul 04, 2024 - 09:41 EDT
Investigating
We apologize for the inconvenience and are currently investigating the issue with the Queue. Patient bookings should still be transferring to your EMR, even though you cannot see them in the Queue . While we work to resolve, we recommend working out of your EMR. We will provide an update as soon as possible.
Posted Jul 04, 2024 - 08:00 EDT
This incident affected: Solv Provider Dashboard (Website, Internal API).